Clarke Sports
Return & Refund Policy
30-Day Return PolicyAt Clarke Sports, we want our customers to be satisfied with their purchase. We accept eligible returns within 30 days from the date the order is delivered.To be eligible for a return, merchandise must be unused, unworn, unaltered, and in its original condition and original packaging, with all original tags, labels, accessories, and components included when applicable.Customers may request a return for reasons including change of mind, incorrect size, or other general return reasons, provided the merchandise meets the return conditions described in this policy.Return ProcessTo request a return, please contact Clarke Sports before sending the merchandise back. We will provide return instructions and the appropriate return address.Items returned without prior communication may experience processing delays.Return Shipping CostsFor standard returns, change-of-mind returns, or customer ordering errors, the customer is responsible for return shipping costs.If Clarke Sports shipped the wrong item, or if merchandise arrives damaged or defective, Clarke Sports will cover the reasonable return shipping cost.RefundsOnce the returned merchandise is received and inspected, approved refunds will be issued to the original method of payment.Please allow approximately 5–10 business days after the returned merchandise is received and approved for Clarke Sports to process the refund.Additional processing time may be required by the customer’s bank, credit card issuer, or payment provider before the refund appears in the customer’s account.Original shipping charges, when applicable, are non-refundable unless the return is due to an error by Clarke Sports or the merchandise arrived damaged or defective.Non-Returnable ItemsItems may not be eligible for return if they:Have been used, worn, damaged, altered, or modified after delivery.Are missing original packaging, tags, accessories, or components.Are customized, personalized, or specially ordered for the customer.Cannot reasonably be resold as new due to their condition.For health, safety, hygiene, and product-integrity reasons, certain opened or used products may not be accepted for return.ExchangesIf you would like to exchange an item for a different size, color, or product, please contact Clarke Sports.Exchanges are subject to product availability.If the requested replacement item is unavailable, a refund may be issued in accordance with this policy.Damaged, Defective, or Incorrect ItemsIf you receive an item that is damaged, defective, or different from what you ordered, please contact Clarke Sports as soon as possible.We may request photographs or other information to verify the issue before providing return or replacement instructions.When Clarke Sports confirms that the issue was caused by a shipping error, product defect, or incorrect merchandise sent by us, Clarke Sports will cover the reasonable cost of return shipping.Refund Processing DisclaimerOnce Clarke Sports issues a refund to the original payment method, the time required for the refund to appear in the customer’s account may vary depending on the customer’s bank, credit card issuer, or payment provider.Clarke Sports is not responsible for processing delays caused by banks, card issuers, or third-party payment providers after the refund has been successfully issued by Clarke Sports.Policy UpdatesClarke Sports reserves the right to update or modify this Return & Refund Policy at any time.Any changes will apply to purchases made after the updated policy is posted on our website. Returns for purchases made before an update will be handled according to the policy in effect at the time of the purchase, when applicable.Contact UsIf you have any questions about a return, exchange, or refund, please contact Clarke Sports using the contact information provided on our website.
